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Tom Smith, Ph.D.

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World class office furniture maker Herman Miller, based in Zeeland, Michigan, was seeking a new way to address vital business issues while engaging high potentials in a developmental opportunity. They recruited “project management expert” Tom Smith during a work sabbatical from his business management teaching responsibilities to lead three project teams made up of high potentials and content experts. Crux Move was hired to provide an intense, compressed three-day team development launch for each of the teams.

I have become convinced that Crux Move’s team development process truly makes a difference to the ultimate success of our projects. Quite simply, it allows us to get to a better place in a much shorter time. I don’t think we would have been as likely to tap into all the gifts and strengths that each member brings, nor to engage in the much-needed healthy conflict, without having made this investment. Crux Move does a wonderful job of creating the proper environment for the team and trust building process to occur.

Tom Smith, Ph.D., (Fmr.) Project Manager | Herman Miller Inc.
Currently: Operations Consultant at TMS Consulting